Nominations

Nominations are now closed. Finalists will be announced on HM mid October 2024. To stay up to date for the details, sign up for the Hotel Management newsletter.

Key Award Dates

Nominations open Friday 12 July 2024.
Nominations Close Friday 6 September 2024.
Finalists will be announced mid October 2024.
This year’s winners will be announced at the 2024 HM Awards Aotearoa-Pacific ceremony at Cordis Auckland on November 1 and then at the 2024 HM Awards Australasia Pacific gala presentation evening at the Grand Ballroom of ICC Sydney on Friday 29 November 2024.

HM Award Categories

The Award categories include:

Property Awards – Australia

Awarded in Sydney

  • Apartment Hotel
  • Economy Hotel
  • Midscale Hotel
  • Upscale Hotel
  • Upper-Upscale Hotel 
  • Luxury Hotel 
  • Lodge
  • Business Hotel
  • Resort
  • Hotel Interior Design
  • Boutique Hotel
  • New Hotel
  • Meetings and Conferencing Property
  • Regional Property
  • Day Spa
  • Hotel Bar
  • Hotel Restaurant
  • Tech Hotel

Property Awards – New Zealand

Awarded in Auckland

  • New Zealand Apartment Hotel
  • New Zealand Regional Property
  • New Zealand Meetings and Conferencing Property
  • New Zealand Boutique Hotel
  • New Zealand Midscale Hotel
  • New Zealand Upscale Hotel
  • New Zealand Luxury Hotel
  • New Zealand Lodge
  • New Zealand Hotel Bar
  • New Zealand Hotel Restaurant

Property Awards – South Pacific

Awarded in Auckland

  • Fijian Boutique Resort
  • Fijian Upscale Resort
  • Fijian Luxury Resort
  • South Pacific Property

General Awards - Australia and New Zealand/South Pacific

Australian winner awarded in Sydney / NZ-Pacific awarded in Auckland

  • Marketing Campaign
  • Innovative Collaboration
  • Environmental Program

People Awards - Australia and New Zealand/South Pacific

Australian winner awarded in Sydney / NZ-Pacific awarded in Auckland

  • Concierge
  • Hotel Chef
  • Food and Beverage Associate
  • Human Resources Associate
  • Sales Associate
  • Marketing & Communications Associate
  • Front Office Associate
  • Finance Associate
  • Revenue Management Associate
  • Housekeeper
  • Hotel Engineer
  • Rising Star

Major Awards - Australia and New Zealand/South Pacific

All winners awarded in Sydney

  • Fijian General Manager
  • New Zealand General Manager
  • Australian General Manager
  • Service to the Community

MAJOR AWARDS - AUSTRALIA AND NEW ZEALAND/SOUTH PACIFIC – APPOINTED BY JUDGES

All winners awarded in Sydney

  • Ashley Spencer Service to the Industry Award
  • Hall of Fame
  • Hotel Brand of the Year
  • Accommodation Chain of the Year
  • Australian Hotel of the Year
  • New Zealand Hotel of the Year
  • Fijian Hotel of the Year
  • HM Magazine Australasian Hotelier of the Year
  • HM Magazine Asia-Pacific Hotelier of the Year
  • HM Magazine Global Hotelier of the Year

Guidelines

For PROPERTY and DEPARTMENTAL categories
The name and address has to be completed, minimum 300 words and up to 1,000 words are able to be submitted (outlining major achievements over the last 12 months – from September 6, 2023 to August 29, 2024 – and why it is believed the individual should win the specific category). Optional: a YouTube video link is also able to be submitted with the nomination again this year, with a maximum length of 5 minutes.

Specifically within the PROPERTY and DEPARTMENTAL categories:

    • For the NEW HOTEL category: The property must have opened between September 6, 2023 and August 29, 2024, to be considered.
    • For the HOTEL BAR category: A current menu of the food and drink offerings (including cocktail lists) must be attached with the nomination.
    • For the HOTEL RESTAURANT category: A current menu of the food and drink offerings (including wine and cocktail lists) must be attached with the nomination.
    • For the DAY SPA category:  A current menu of the treatments on offer must be attached with the nomination.

For PEOPLE categories
The name and address has to be completed, minimum 300 words and up to 1,000 words are able to be submitted (outlining major achievements over the last 12 months – from September 6, 2023 to August 29, 2024 – and it is believed the individual should win the specific category).  Optional: a YouTube video link is also able to be submitted with the nomination again this year, with a maximum length of 5 minutes.

For RISING STAR of Year
This award recognises an associate  30 years or under who has achieved significant milestones in the hotel industry. The name and address has to be completed, minimum 300 words and up to 1,000 words are able to be submitted (outlining major achievements over the last 12 months – from September 6, 2023 to August 29, 2024 – and why you believe a rising star should win the specific category). Optional: a YouTube video is also able to be submitted with the nomination this year, with a maximum length of 5 minutes.

For MAJOR awards
The name and address must be completed, minimum 300 words and up to 1,000 words are able to be submitted (outlining major achievements over the last 12 months – from September 6, 2023 to August 29, 2024 – and why it is believed the individual should win the specific category). Optional: a YouTube video link is also able to be submitted with the nomination again this year, with a maximum length of 5 minutes.

For the HOTEL BRAND, CHAIN, HOTEL, AUSTRALASIAN HOTELIER and ASIA-PACIFIC HOTELIER
These are not open for submissions and are decided on by Regional CEOs (as per the judging process since 2007).

For INNOVATIVE COLLABORATION of Year
This award recognises an outstanding collaboration between a property, a brand or a chain with an external partner – for example a technology, airline, F&B, travel company (or other) collaboration. The name and address has to be completed, minimum 300 words and up to 1,000 words are able to be submitted (outlining the collaboration that happened over the last 12 months – from September 6, 2023 to August 29, 2024 – and why you believe you should win the specific category). Optional: a YouTube video is also able to be submitted with the nomination, with a maximum length of 5 minutes.

Judging Process

 

    1. Nominations for General Awards are closed categories
    2. The judging panel – made up of over 20 leading travel writers, industry consultants, association heads and selected leading suppliers – decides the finalists and subsequently the winners and highly commended recipients.
    3. The judging panel will be sent a list of every property nominated in those categories.
    4. Written submissions for each category will be taken into consideration and voting will be based on a 3-2-1 points system (3 points for first, 2 points for second and 1 point for third).
    5. The judging panel will also be asked to nominate their leading hotels in Australia, New Zealand and the South Pacific on a 3-2-1 points basis.
    6. The judging panel will be asked to leave any category blank where they did not feel they knew enough about the nominations in that category.

Notes

    • General, People and selected Major Awards will be judged by HM magazine Editor James Wilkinson and several senior hotel industry consultants. Judging for these categories will be based on the 300-word submission (and optional YouTube video) to accompanied each entry and the decision on the winner and highly commended recipient will need to be unanimous.
    • Major Awards – Brand, Chain, Hotel, Australasian Hotelier and Asia-Pacific Hotelier will be decided entirely by a panel of leading CEOs and Managing Directors across Australia, New Zealand and Asia-Pacific. They will be asked to nominate on a 3-2-1 points basis (not including themselves, their staff or properties in their own chain).
    • All judges and judging decisions will remain anonymous (the results have been audited by EY [Ernst&Young] previously and now Withers Worldwide since 2008).